{"id":19,"date":"2024-11-22T18:24:45","date_gmt":"2024-11-22T21:24:45","guid":{"rendered":"http:\/\/mariamoringa.com.br\/ecommerce\/?page_id=19"},"modified":"2024-12-16T18:47:30","modified_gmt":"2024-12-16T21:47:30","slug":"reembolso_devolucoes","status":"publish","type":"page","link":"http:\/\/mariamoringa.com.br\/?page_id=19","title":{"rendered":"Pol\u00edtica de Entregas e Trocas"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19\" class=\"elementor elementor-19\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f34465b elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no exad-sticky-section-no\" data-id=\"6f34465b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3737c615 exad-glass-effect-no exad-sticky-section-no\" data-id=\"3737c615\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7fc7ae35 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"7fc7ae35\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Entregas \/ Trocas<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-759bdbc9 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"759bdbc9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>A Editora Maria Moringa realiza a postagem de todos os produtos em at\u00e9 1 dia \u00fatil ap\u00f3s a confirma\u00e7\u00e3o do pagamento e utiliza como padr\u00e3o o servi\u00e7o de entrega dos Correios, o qual estabelece um prazo de 10 a 18 dias \u00fateis para a entrega no destino final.<\/p><p><br \/>O cliente recebe um c\u00f3digo de rastreamento para acompanhar o trajeto de seu produto atrav\u00e9s do site oficial dos Correios.<\/p><p><br \/>Tratando-se de encomendas de grandes volumes, a exemplo de revendas, \u00e9 poss\u00edvel utilizar o servi\u00e7o de entrega de transportadoras j\u00e1 parceiras da Editora, conforme condi\u00e7\u00f5es previamente acordadas com o cliente.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7125cb56 e-transform exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-image\" data-id=\"7125cb56\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInLeft&quot;,&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-157,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:24,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:98,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:37,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-1,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"884\" src=\"http:\/\/mariamoringa.com.br\/wp-content\/uploads\/2024\/11\/Logo-MARIA-MORINGA4-768x884.png\" class=\"attachment-medium_large size-medium_large wp-image-147\" alt=\"\" srcset=\"http:\/\/mariamoringa.com.br\/wp-content\/uploads\/2024\/11\/Logo-MARIA-MORINGA4-768x884.png 768w, http:\/\/mariamoringa.com.br\/wp-content\/uploads\/2024\/11\/Logo-MARIA-MORINGA4-261x300.png 261w, http:\/\/mariamoringa.com.br\/wp-content\/uploads\/2024\/11\/Logo-MARIA-MORINGA4-600x691.png 600w, http:\/\/mariamoringa.com.br\/wp-content\/uploads\/2024\/11\/Logo-MARIA-MORINGA4.png 868w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-12924a03 exad-glass-effect-no exad-sticky-section-no\" data-id=\"12924a03\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40472e6c wpr-advanced-accordion-icon-no-box exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-wpr-advanced-accordion\" data-id=\"40472e6c\" data-element_type=\"widget\" data-settings=\"{&quot;active_item&quot;:1}\" data-widget_type=\"wpr-advanced-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n            <div class=\"wpr-advanced-accordion\" data-accordion-type=\"accordion\" data-active-index=\"1\" data-accordion-trigger=\"click\" data-interaction-speed=\"0.4\">\n\n\t\t\t\n                \n\t\t\t\t\t<div class=\"wpr-accordion-item-wrap\">\n\t\t\t\t\t\t<button class=\"wpr-acc-button\">\n\t\t\t\t\t\t\t<span class=\"wpr-acc-item-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-title-icon\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t\n\t\t\t\t\t\t\t\t<span class=\"wpr-acc-title-text\">TROCAS<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-close\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-open\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<div class=\"wpr-acc-panel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-acc-panel-content\"><p>O livro com defeito de impress\u00e3o, montagem ou n\u00e3o compat\u00edvel com o aprovado no momento da compra pode ser devolvido e solicitada sua substitui\u00e7\u00e3o por novo exemplar ou reembolso do valor de compra no prazo de at\u00e9 15 dias ap\u00f3s o recebimento do produto.<\/p><p>Para tanto, \u00e9 importante que o cliente envie um e-mail para editora@mariamoringa.com.br constando:<br \/>- fotos detalhadas do livro, demonstrando o defeito encontrado ou o que considera em desacordo com produto adquirido na plataforma online<br \/>- n\u00famero do pedido<br \/>- telefone e whatsapp para contato<\/p><p>Constatado o defeito, o cliente realiza o envio do produto defeituoso (sem \u00f4nus), para que seja averiguada a avaria e, em caso de confirma\u00e7\u00e3o, \u00e9 enviado pela Editora novo exemplar ou realizado o reembolso no valor despendido na compra do produto, em at\u00e9 30 dias da postagem da devolu\u00e7\u00e3o.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                    <\/div>\n\n                \n\t\t\t\t\t<div class=\"wpr-accordion-item-wrap\">\n\t\t\t\t\t\t<button class=\"wpr-acc-button\">\n\t\t\t\t\t\t\t<span class=\"wpr-acc-item-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-title-icon\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t\n\t\t\t\t\t\t\t\t<span class=\"wpr-acc-title-text\">ESTE SITE \u00c9 SEGURO?<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-close\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-open\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<div class=\"wpr-acc-panel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-acc-panel-content\"><p><strong>Sim, este site possui o\u00a0certificado SSL.<\/strong><\/p><p><img decoding=\"async\" class=\"alignnone size-medium wp-image-736\" src=\"http:\/\/mariamoringa.com.br\/ecommerce\/wp-content\/uploads\/2024\/12\/20200813161751_9741990259-300x210.jpg\" alt=\"\" width=\"300\" height=\"210\" srcset=\"http:\/\/mariamoringa.com.br\/wp-content\/uploads\/2024\/12\/20200813161751_9741990259-300x210.jpg 300w, http:\/\/mariamoringa.com.br\/wp-content\/uploads\/2024\/12\/20200813161751_9741990259.jpg 375w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                    <\/div>\n\n                \n\t\t\t\t\t<div class=\"wpr-accordion-item-wrap\">\n\t\t\t\t\t\t<button class=\"wpr-acc-button\">\n\t\t\t\t\t\t\t<span class=\"wpr-acc-item-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-title-icon\">\n\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-edit\"><\/i>\t\t\t\t<\/span>\n\t\t\t\n\t\t\t\t\t\t\t\t<span class=\"wpr-acc-title-text\">MAIS INFORMA\u00c7\u00d5ES<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-close\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-open\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<div class=\"wpr-acc-panel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-acc-panel-content\"><p dir=\"ltr\">Para esclarecimento de maiores d\u00favidas, acesse nosso whatsapp: +55 71 9959-0111<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                    <\/div>\n\n                            <\/div>\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-c22249c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"c22249c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cf279fe exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"7cf279fe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Leitura, magia e prosperidade progressiva<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Entregas \/ Trocas A Editora Maria Moringa realiza a postagem de todos os produtos em at\u00e9 1 dia \u00fatil ap\u00f3s a confirma\u00e7\u00e3o do pagamento e utiliza como padr\u00e3o o servi\u00e7o de entrega dos Correios, o qual estabelece um prazo de 10 a 18 dias \u00fateis para a entrega no destino final. O cliente recebe um c\u00f3digo de rastreamento para acompanhar o trajeto de seu produto atrav\u00e9s do site oficial dos Correios. Tratando-se de encomendas de grandes volumes, a exemplo de revendas, \u00e9 poss\u00edvel utilizar o servi\u00e7o de entrega de transportadoras j\u00e1 parceiras da Editora, conforme condi\u00e7\u00f5es previamente acordadas com o cliente. TROCAS O livro com defeito de impress\u00e3o, montagem ou n\u00e3o compat\u00edvel com o aprovado no momento da compra pode ser devolvido e solicitada sua substitui\u00e7\u00e3o por novo exemplar ou reembolso do valor de compra no prazo de at\u00e9 15 dias ap\u00f3s o recebimento do produto. Para tanto, \u00e9 importante que o cliente envie um e-mail para editora@mariamoringa.com.br constando:&#8211; fotos detalhadas do livro, demonstrando o defeito encontrado ou o que considera em desacordo com produto adquirido na plataforma online&#8211; n\u00famero do pedido&#8211; telefone e whatsapp para contato Constatado o defeito, o cliente realiza o envio do produto defeituoso (sem \u00f4nus), para que seja averiguada a avaria e, em caso de confirma\u00e7\u00e3o, \u00e9 enviado pela Editora novo exemplar ou realizado o reembolso no valor despendido na compra do produto, em at\u00e9 30 dias da postagem da devolu\u00e7\u00e3o. ESTE SITE \u00c9 SEGURO? Sim, este site possui o\u00a0certificado SSL. MAIS INFORMA\u00c7\u00d5ES Para esclarecimento de maiores d\u00favidas, acesse nosso whatsapp: +55 71 9959-0111 Leitura, magia e prosperidade progressiva<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/mariamoringa.com.br\/index.php?rest_route=\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/mariamoringa.com.br\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/mariamoringa.com.br\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/mariamoringa.com.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/mariamoringa.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19"}],"version-history":[{"count":35,"href":"http:\/\/mariamoringa.com.br\/index.php?rest_route=\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":955,"href":"http:\/\/mariamoringa.com.br\/index.php?rest_route=\/wp\/v2\/pages\/19\/revisions\/955"}],"wp:attachment":[{"href":"http:\/\/mariamoringa.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}